David Hofferberth Research Director, Professional Services Automation Professional Services Automation: Integrated Solutions Optimize Services Supply Chain Performance and Increase Profitability Published: January 2001 Pages: 284 Price: $1,795 Order the Report Online				Professional Services Automation: Integrated Solutions Optimize Services Supply Chain Performance and Increase Profitability Over the past several years, the business world has changed dramatically as organizations begin to discover the economic potential of the electronic world (e-World). Last year, Aberdeen was the first research organization to identify Professional Services Automation (PSA), a new and growing enterprise solution market that promised to: Increase the productivity of the professional services personnel; Reduce the cost of services engagement; and Provide a framework by which services executives manage their organizations more efficiently. Currently, there are more than 30 independent software vendors (ISVs) offering PSA solutions. Additionally, a significant number of ISVs are working to integrate their products and services with PSA. Professional Services Automation: Integrated Solutions Optimize Services Supply Chain Performance and Increase Profitability, an Aberdeen research report, outlines, identifies, and categorizes key findings in the brave new e-World. It describes PSA business drivers and analyzes overall market trends and technology solutions that can maximize organizational efficiencies. In addition, this research report examines how PSA business solutions, a market that has grown significantly in the last 12 months, clarifies the complexities of the e-World by: Increasing knowledge management and business intelligence; and Increasing communication capture and retention. The primary audience for this report includes business and IT (Information Technology) executives who: Are considering purchasing a PSA solution, and would like to learn more about these software solutions and suppliers and how they are differentiated from the others; Are interested in an overview of PSA as a business strategy, its supporting technology solutions, and the associated service offerings that make up today's PSA market; or Have implemented a PSA solution and are considering integrating other enterprise applications to deploy enterprise wide, technology-enabled PSA business solutions. Order the Report Online for Immediate Download: Professional Services Automation: Integrated Solutions Optimize Services Supply Chain Performance and Increase Profitability or call: Ian Clausen or James Scola: 800-577-7891

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