Quiz 7

 

Question 16  

Setting contingency plans in an organization is considered very important today mainly because:

 

 

 

 

 

 

 

 
  1. managers have historically been poor tactical planners.

 

 

 

 
  1. the government can charge firms with unfair business practices if
    they do not have such plans.

 

 

 

 
  1. conditions change rapidly in today's economic and competitive environments.

 

 

 

 
  1. most employees and staff don't understand strategic planning, so they tend to rely more on contingency plans.

 

Question 17  

Rob intends to major in accounting because he feels this is the way to get to the top in business. Rob seems concerned with developing his:

 

 

 

 

 

 

 

 
  1. technical skills.

 

 

 

 
  1. verbal skills.

 

 

 

 
  1. qualitative skills.

 

 

 

 
  1. interpolative skills.

Question 18  

People who are good managers are almost always good leaders.

 

 

 

 

 

 

 

 

 
A.           True

 

 

 

 

 
B.           False

 

Question 19

Due to the growth of the Internet, recruiting is less important today than in the past.

 

 

 

 

 

 

 

 

 
A.           True

 

 

 

 

 
B.           False

 

Question 20

In today's business environment, it is important for a firm to establish its independence from its suppliers and customers.

 

 

 

 

 

 

 

 

 
A.           True

 

 

 

 

 
B.           False

 

Question 21

Branch and plant managers and college deans are classified as first-line managers.

 

 

 

 

 

 

 

 

 
A.           True

 

 

 

 

 
B.           False

Question 22

A ____________ is a broad measurement tool that looks at customer satisfaction, financial progress and other factors that need to be managed for a firm to be profitable.

 

 

 

 

 

 

 

 
  1. balance sheet

 

 

 

 
  1. corporate planning matrix

 

 

 

 
  1. fiscal budget

 

 

 

 
  1. corporate scorecard

 

Question 23

Which of the following is a reaction to sudden changes in the environment?

 

 

 

 

 

 

 

 
  1. Contingency planning

 

 

 

 
  1. Crisis planning

 

 

 

 
  1. Operational planning

 

 

 

 
  1. Strategic planning

Question 24

Organizations that operate in markets where economic and competitive environments change very rapidly should:

 

 

 

 

 

 

 

 
  1. set a long-term plan and stick to it.

 

 

 

 
  1. develop contingency plans.

 

 

 

 
  1. save time and money by cutting back on planning.

 

 

 

 
  1. eliminate any long-term plans, but devise short-term plans and update them once a year.

 

Question 25

According to the Reaching Beyond Our Borders box in Chapter 7, which of the following statements best describes how today's business students view the importance of learning about global business management in their college courses? Today's business students:

 

 

 

 

 

 

 

 
  1. have little interest in learning about global business management.

 

 

 

 
  1. believe that business schools are providing too much coverage of global management at the expense of more basic management topics.

 

 

 

 
  1. are so eager to learn more about global business management that many business schools have begun placing more emphasis on international topics.

 

 

 

 
  1. are interested in global management, but believe the only way to gain this knowledge is to get first hand experience by working for multinational corporations.

Question 26

Rip is an ex-Marine who believes he should always be in control. He feels that when he says "jump," his subordinates should only ask "How high?" Rip's leadership style is best characterized as:

 

 

 

 

 

 

 

 
  1. bureaucratic.

 

 

 

 
  1. laissez-faire.

 

 

 

 
  1. remanded.

 

 

 

 
  1. autocratic.

Question 27

Given the lack of discipline and short attention spans of today's workers, modern managers must watch their workers closely, set strict rules, and vigorously enforce them.

 

 

 

 

 

 

 

 

 
A.           True

 

 

 

 

 
B.           False

 

Question 28

Supervisory managers are those who directly supervise the workers and evaluate their daily performance.

 

 

 

 

 

 

 

 

 
A.           True

 

 

 

 

 
B.           False

Question 29

Which of the following persons is most likely to be involved in strategic planning?

 

 

 

 

 

 

 

 
  1. Electrical shop supervisor

 

 

 

 
  1. Chief executive officer

 

 

 

 
  1. Budget analyst

 

 

 

 
  1. Advertising manager

 

Question 30

The Internet has enabled some firms to become less dependent to the needs of customers.

 

 

 

 

 

 

 

 

 
A.           True

 

 

 

 

 
B.           False