Question 1

Question 1

Humphrey Communications uses a flextime plan. In their system, all employees must be on the job from 10:00 a.m. until 2:00 p.m. These hours are referred to as the:

1.	core time.
2.	mandatory attendance time.
3.	shared facilities time.
4.	compressed time.

Question 2

At Friendly Financial Consulting, Wayne Thurston is allowed to choose what time he starts his workday, and can come to work any time from 7:00 a.m. until 10:00 a.m. He must be on the job from 10:00 a.m. to noon and from 1:00 p.m. until 3:00 p.m. He also must work a total of 8 hours a day, so the earlier he arrives, the earlier he can leave. Wayne works under a system of:

1.	job sharing.
2.	job enlargement.
3.	flextime.
4.	compressed work weeks.

Question 3

Vestibule training is the most fundamental type of training.


			1.	True
			2.	False

Question 4

Randall Rahn is learning to be a carpenter by working alongside experienced carpenters. After one more year of this type of training, Randall will be classified as a journeyman by his union. Randall is involved in an apprenticeship program.


			1.	True
			2.	False

Question 5

Which of the following is an example of distance learning?


			1.	job rotation
			2.	vestibule training at a site away from the actual workplace
			3.	training that involves travel to several different facilities owned by the employer
			4.	online training

Question 6

When it comes to human resource management issues, the federal government generally has taken a "hands off" approach since the early 1960s.


			1.	True
			2.	False

Question 7

Which of the following statements identifies a key difference between a job description and a job specification?


			1.	A job description is concerned with the short run objectives of a job, but a job specification is concerned with the job's long run objectives.
			2.	A job description is based on a human resource inventory, while a job specification is the result of a performance appraisal.
			3.	A job description is a statement about the job, while a job specification is a statement about the person who does the job.
			4.	A job description is a brief summary of what a job involves, while a job specification is a detailed and technically complete statement of what a job involves.

Question 8

Most firms have a lot of trouble implementing the structural changes required by the Americans with Disabilities Act.


			1.	True
			2.	False

Question 9

Last year Hap Reznik lost his job as a skilled welder at an automobile assembly plant. After seeking work for several months, he finally accepted a job as an unskilled laborer at a local nursery. Although he is pleased to have work, Hap feels that his new job doesn't use his skills to their full potential. Hap is an example of an underemployed worker.


			1.	True
			2.	False

Question 10

A problem with the Hay system of compensating workers is that:


			1.	because it is so new, most workers and managers are not familiar with it.
			2.	the EEOC has declared it illegal because it discriminates against older workers.
			3.	it is difficult and expensive to administer because of the extensive paperwork needed to compute wages each pay period.
			4.	it can lead to resentment because more productive employees may earn less than employees who do not perform as well but have worked for the company longer.

Question 11

The use of equipment that duplicates job conditions and tasks so that trainees can learn skills before attempting them on the job is called:


			1.	modular training.
			2.	job simulation.
			3.	"dress rehearsal" training.
			4.	job synthesis.

Question 12

On-the-job training is best suited for jobs that are easily learned or require the employee to perform repetitive physical tasks.


			1.	True
			2.	False

Question 13

Betty Roosevelt is a human resource manager with Avondale Industries. Her current assignment is to revise and update Avondale's employment testing procedures. Betty should:


			1.	design tests that are directly related to an applicant's ability to perform the job.
			2.	are so difficult that only a small fraction of qualified workers can pass them.
			3.	measure general aptitudes rather than ability to do the job.
			4.	inform her superiors that such tests are now illegal.

Question 14

Since 1945, the unionized share of the private sector workforce has:


			1.	remained remarkably steady.
			2.	dropped steadily, and today is only 13.9%
			3.	risen steadily from 14.6% in 1945 to 31.3% in 2000.
			4.	fluctuated erratically with large increases in some years and large decreases in others.

Question 15

Comparable worth is concerned with making sure that women get paid as much as men when they do the same jobs.


			1.	True
			2.	False

Question 16

During the 1980s, unions became increasingly concerned with the issues of:


			1.	pay and fringe benefits.
			2.	stock option plans and profit sharing.
			3.	job security and union recognition.
			4.	worker training and education.

Question 17

___________ is the use of a third party to encourage labor and management to continue negotiating in an effort to settle a labor dispute or achieve a mutually acceptable labor-management agreement.


			1.	Arbitration
			2.	Mediation
			3.	Reconciliation
			4.	Intercession

Question 18

In an agency shop, workers who do not belong to the union must pay a union fee or pay regular union dues.


			1.	True
			2.	False

Question 19

Once a union is certified to represent a group of workers, there is no way for the workers to decertify that union.


			1.	True
			2.	False

Question 20

The Wagner Act established the first minimum wage for workers.


			1.	True
			2.	False

Question 21

Which of the following was a major provision of the National Labor Relations Act (Wagner Act)?


			1.	Union membership was made mandatory for all workers employed by a firm with a certified union.
			2.	Management's power to hire and fire was eliminated.
			3.	Management was required to bargain in good faith with a certified union.
			4.	All union members were guaranteed the right to vote in union elections.

Question 22

Small businesses have found that child care programs:


			1.	are too expensive to offer, which puts them at a serious disadvantage when competing against larger firms to attract the best workers.
			2.	can be offered in creative ways that enable the firm to offer an attractive benefit to workers with young children.
			3.	are less necessary now than they were before the federal government expanded its child care programs.
			4.	are not very expensive, but tend to be more trouble than they are worth.

Question 23

Union shops are illegal in the state of North Carolina. This means that North Carolina:


			1.	is violating federal law.
			2.	has passed a right-to-work law.
			3.	allows firms to use yellow-dog contracts.
			4.	is taking advantage of a loophole in the National Labor Relations Act.

Question 24

Initially, the AFL:


			1.	tried to grow as rapidly as possible by allowing all working people to join.
			2.	intentionally limited membership to skilled craftspeople.
			3.	intentionally limited membership to unskilled and semiskilled workers.
			4.	was one big craft union, but it later split into several smaller organizations.

Question 25

The Fague Grocery Store chain stocks the products of Vegi-Delite Food Company at all of their supermarkets. The Teamsters Union is currently involved in a labor dispute with Vegi-Delite. The union has already encouraged its members and the general public not to buy Vegi-Delite products. Now it is threatening Fague with the possibility of a boycott if it continues to carry the Vegi-Delite line. The union is threatening Fague with a(n):


			1.	primary boycott.
			2.	secondary boycott.
			3.	jurisdictional boycott.
			4.	informational boycott.

Question 26

Under a(n) ___________ shop agreement, workers must belong to the union before they are hired.


			1.	open
			2.	union
			3.	agency
			4.	closed