Emphasize the “You” View
		“We” view    We are issuing a refund. “You” view    You will receive a refund. “We” view    We take pleasure in announcing an agreement we made with Hewlett Packard to allow us to offer discounted printers in the student store. “You” view    An agreement with Hewlett Packard allows you and other students to buy discounted printers at your convenient student store.